Battery Recall
Dell Support

Customer Numbers
Dell Inc.
Attn: Battery Recall
1909 West Braker Lane
Building E, Suite 110
Austin, TX  78758
USA

Country

Department Name

Phone Number / URL

U.S.

Technical Support

1-866-342-0011

Australia

Technical Support

Australia Support  

Brunei

Technical Support  

+604-633 4966 

Canada

Technical Support

1-866-342-0011

China

Technical Support (Toll-free, Domestic only)

800-858-0896

Hong Kong

Technical Support

Hong Kong Support

India

Technical Support

India Support  

Japan

Technical Support (Toll-free, Domestic only)

0120-198-437

Korea

Technical Support

080-200-3802 

Macau

Technical Support

0800-105 

Malaysia

Technical Support

Malaysia Support  

New Zealand

Technical Support

New Zealand Support  

Singapore

Technical Support

Singapore Support  

Taiwan

Technical Support

0080-186-3086 

Thailand

Technical Support

Thailand Support  

Customers in Vietnam, Philippines, Indonesia, Pakistan, Nepal, Guam, Cambodia, Vanuatu and Papua New Guinea can call +604-633-3916.

Europe, Middle East, Africa

Dell Computer Corporation Ltd.
Dell House
The Boulevard
Cain Road
Bracknell, Berkshire
RG12 1LF
United Kingdom

Country

Languages/Department

Email Address

Europe, Middle East, Africa Multiple

DELL_Quality@dell.com

In your email to Dell, please provide service tag number of your system, PPID of your battery, contact telephone number and description of your query.

Latin America

Anguilla

Technical Support

800-335-0031

Antigua & Barbuda

Technical Support

1-800-805-5924

Argentina

Technical Support

0800-2220154

Aruba

Technical Support

800-1727

Bahamas

Technical Support

1-866-874-3038

Barbados

Technical Support

1-800-534-3349

Belize Technical Support

866-686-9880        

Bermuda

Technical Support

1-8003420671

Bolivia

Technical Support

1-800-10-0238

Brazil

Technical Support

0800-9703355

British Virgin Islands

Technical Support

866-278-6820

Cayman Islands

Technical Support

1-877-261-0242

Chile (CTC)

Technical Support

1800-202-044

Chile (Entel) Technical Support

1230-020-3762        

Colombia

Technical Support

01800-9-155704

Costa Rica

Technical Support

0800-0120232

Dominica

Technical Support

866-278-6821

Dominican Republic

Technical Support

1-888-156-1834

Ecuador

Technical Support

877-665-3355 

Ecuador - Free from Quito:

Technical Support

999-119-877-665-3355

Ecuador - Free from Guayaquil:

Technical Support

1-800-999-119 +
877-665-3355

El Salvador

Technical Support

800-6170

El Salvador (Antel)

Technical Support

800-6117        

Grenada

Technical Support

1-866-540-3355

Guatemala

Technical Support

1-800-999-0136

Guyana

Technical Support

1-877-440-6511

Haiti 

Technical Support

866-686-9849           

Honduras 

Technical Support

866-686-9848           

Jamaica

Technical Support

1-800-975-1646

Mexico

Technical Support

001-866-563-4425

Antillas Holandesas

Technical Support

001-800-882-1519

Montserrat

Technical Support

866-278-6822

Netherlands Antilles

Technical Support

001-866-379-1022

Nicaragua

Technical Support

001-800-220-1378

Panama

Technical Support

001-800-5071385

Paraguay Technical Support

866-686-9848        

Peru

Technical Support

0800-50-669

Puerto Rico

Technical Support

1-866-390-4695

St Kitts & Nevis

Technical Support

1-877-441-4734

St Lucia

Technical Support

1-866-745-1850

St Vincent & Grenadines

Technical Support

1-866-464-4353

Suriname Technical Support

866-686-9850        

Trinidad & Tobago

Technical Support

1-888-799-5908

Turks & Caicos

Technical Support

1-866-540-3355

Uruguay

Technical Support

000-413-598-2523

U.S. Virgin Islands

Technical Support

1-877-702-4360

Venezuela

Technical Support

0800 1 00 2513 

Other Countries/Areas

Technical Support

USA 512-728-4093 

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